Boarding
Boarding at Marcy’s
When your pet stays with us, we prioritize a stress-free, engaging, and comfortable experience from check-in to check-out.
Guest will enjoy their entire visit in our fully climate-controlled lodging area, maintained with central heat and air conditioning for ultimate comfort. Guests enjoy secure, personalized areas for rest and care.
We believe in providing enrichment and personalized care for all our guests.
Daily Outings
Every dog receives multiple outside sessions in our secure, large, and spacious outdoor recreation area. This space is completely fenced and thoughtfully divided into multiple zones for safe running and playing.
Group Socialization
Individualized Attention
The well-being and safety of your pet are our top priorities. Our dedicated staff is highly trained and committed to providing outstanding care:
Training Standard
Certification/Program
Emergency Preparedness
Pet First Aid and CPR Certified
Behavioral Expertise
Boarding Pricing
Dogs
$40
$45
Peak Season
Peak season: March 10-31st , May 1st-September 15th, November-Jan 5th
Cats
$25
Reservation Requirements
To secure your boarding dates, a deposit is required at the time of booking. Reservations are confirmed only upon receipt of the payment outlined below:
- Standard Bookings: A 50% non-refundable deposit is required for all reservations.
- One-Night Stays: The full payment for a single-night stay must be paid at the time of reservation.
Final Payment
The remaining balance of your reservation is due in full at the time of guest drop-off.
Refund Policy for Early Departures
We allocate staffing and space based on the length of your reservation. Therefore:
- Unused nights are non-refundable and non-creditable.
Note: Exceptions may be made for reasonable circumstances and must be discussed with management.
Cancellation Policy
Our cancellation policy is designed to be fair while ensuring we can offer open spots to other guests:
Cancelled 48 hours or more prior to the arrival date
Deposit Status:
The 50% deposit is retainable
Action:
The deposit can be applied as a credit toward the same service at Marcy’s or refunded to the original card on file.
Cancelled less than 48 hours prior to the arrival date
The 50% deposit is forfeited
Action:
The deposit is non-refundable and cannot be credited.
FAQS
Your Questions Answered
What do I need if I want to board my pet?
Calling and scheduling an interview is the first step to take when wanting to board with us. Our staff will go over all the requirements and schedule an interview day. You will need to fill out some info forms about your pet, submit vaccine records and then go through the approval process. You will need to provide your pets food and medication for their stay with us.
What is a dog interview or temperament test?
This is an evaluation of your pet. Our trained staff is seeing how your pet does with human interaction, dog interaction and over all behavior. We would hate for your pet to come stay and not have a good time. This allows us to be sure we can give your pet the best care possible, keeping them safe, less stressed and our staff safe as well.