FAQs

Your Questions Answered

What do I need if I want to board my pet?

Calling and scheduling an interview is the first step to take when wanting to board with us. Our staff will go over all the requirements and schedule an interview day. You will need to fill out some info forms about your pet, submit vaccine records and then go through the approval process. You will need to provide your pets food and medication for their stay with us.

What is a dog interview or temperament test?
This is an evaluation of your pet. Our trained staff is seeing how your pet does with human interaction, dog interaction and over all behavior. We would hate for your pet to come stay and not have a good time. This allows us to be sure we can give your pet the best care possible, keeping them safe, less stressed and our staff safe as well.
What does my dog do in daycare?

Once your dog has passed his/her doggie interview. Your dog will get to romp and play all day long with friends. Groups usually reach up to 10 max with our staff supervising. The dogs get to rotate to different play yards and get a two short naps or lunch break if needed. 

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Enrichment or pop training can be added to dogs day. Agility course, a personal walk, bubbles, parties and more. 

How long does grooming my dog take?
Dog grooming has so many different variables. The size of your dog, the type of coat your dog has, your dogs behavior, the type of haircut you are wanting. Many groomers can get a dog done quickly but our groomers want to take their time. 2-6 hours is an average time frame to go for, discussing with your groomer time frames with your individual dog is the best option. You never want to rush your groomer as they need to be able to get your dog done safely.
Enrichment or pop training can be added to dogs day. Agility course, a personal walk, bubbles, parties and more.
Why do I always have to wait 2-6 weeks to get my dog in for a haircut?
Groomers can only groom so many dogs a day. They need to be able to take the time they need to get the job done safely and make sure your dog is comfortable through the whole process. Often during the warmer months most people want a haircut more often, dogs who do not get haircuts often usually have it done in the warmer months. Holidays tend to book up fast because who doesn’t want their dog smelling good for the holidays.

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The best option is to reschedule your dog after each appointment for the next one to ensure you wont have to wait.

Pet Care Portal

Our Pet Parent Portal is where you can easily book your pet’s boarding and access all essential information.